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Practice Management

Mrs Michelle McCaul (f)

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Mrs Pauline McGeown (f)

Assistant Practice Manager

In the absence of the Practice Manager, any queries, comments or suggestions can be directed to the Assistant Practice Manager.

Reception

Mrs Lynsey Cummings (f)

Office Supervisor

Mrs Jo-Lene Parke (f)

Receptionist

The reception/administration staff assists in the efficient day to day running of the Practice and support the services we provide. Our receptionists are here to help you make appointments, deal with any queries and organise your repeat prescriptions. They may need to ask you further details about yourself or your illness. This is to ensure we can assist you as speedily as possible.  They are not being deliberately intrusive, and are bound by the same rules of confidentiality as the doctors and nurses. Strict confidentiality is maintained by all staff on any matter relating to the health of our patients at all times. Reception staff are here to help you, but the job is very demanding and they are often very busy so we would ask you to please be patient.

Mrs Cathy Gildernew (f)
Receptionist
Mrs Shaunagh McKeown (f)

Receptionist

Miss Austeja Janusauskaite (f)
Miss Natasha Leckey (f)
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