12.08.24
IMPORTANT MESSAGE!
DISRUPTION TO SERVICES ON THURSDAY 15TH AUGUST 2024.
Dear Patients
Please note that there will be a disruption to our services on the afternoon of Thursday 15th August 2024, between 3.30pm - 4.30pm. This is due to a necessary and essential upgrade of our computers. Unfortunately, during this time, we will not have the ability to access any patient information via medical records, or print prescriptions. Our phoneline will operate as normal for any extremely urgent medical issues that cannot wait until we regain normal function of our system, or until the following day.
In the event of a medical emergency during these times, such as chest pain or collapse, please ring 999.
Thank you for your co-operation.
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August 2024 Bank Holiday Closures:
Dear Patients,
The practice will be closed on the following dates:
Monday 26th August 2024 - Full Day Closure
Should you require urgent medical advice or treatment during closure, please contact the Out of Hours on 028 38 39 9201.
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Prescription Line Changes
Dear Patients, please note that from Monday 22nd May 2023, the access times for the afternoon prescription line will revert back to pre-covid times. It is hoped that those patients with access to the internet will choose to register for online prescriptions to help ease the pressure on the prescription telephone line. Only those patients without internet access should be using the telephone line.
New Prescription Line Access Times:
9am - 11.30am
2pm - 2.30pm
The online system provides you with 24hr access and prevents frustrating queuing. Registration is extremely easy, you can also do this from your smart phone! Please register on the 'Prescription Tab' on this site. Please allow 48/72hrs for your prescription to arrive at your pharmacy.
AccuRx Texting & Video Consultation Service
AccuRx is a new secure web based service we are using to assist us if we need to contact you. AccuRx enables us to send a text message to you directly from a member of the practice to the mobile number held on your individual medical record. This provides instant communication from the clinical or administrative team straight to our patients. A copy of this text is automatically retained in your notes. Our clinical team are now also able to carry out a consultation with you via video. A link will be sent to your mobile phone to enable you to connect to the secure online video consultation.
The practice name will always be at the bottom of the message when we are sending you information or links.
Please help us to help you by keeping your mobile number up-to-date.
If you do not wish for us to contact you in this way, please let us know.
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VERSUS ARTHRITIS (FREE SELF-MANAGEMENT COURSES)
Versus have a free accredited self-management courses aimed at adults living with all forms of persistent pain and long term health conditions. The courses are suitable for people who want to take back control of their lives and are ready to make a positive change.
2.5hr session weekly for 6 weeks.
To sign up please phone : 02890782940 (please leave a message if no answer and we will get back to you) You can also email us on NIreland@versusarthritis.org
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Patient support services
Stop Smoking Telephone Support: SHSCT Stop Smoking Service
'Bereavement Helpline' Telephone Listening Service: Southern Trust Bereavement Helpline
Stay Active @ Home: Stay Active at Home - Vulnerable Groups
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Dear Patient
It is hoped that the majority of patients will register online to make their prescription requests. The online system provides you with 24hr access and prevents frustrating queuing on the very busy prescription line. You are also welcome to post your prescription request or leave at the front desk. Registering for online prescriptions is extremely easy. You can also do this from your Smart phone! Please register on the prescriptions tab of this site.
Prescription line hours: 9.00am - 11.30am and 2.00pm - 2.30pm.
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Door Closure Notice:
The doors to the surgery will be closed between: 8.00am - 8.30am & 5.30pm - 6.00pm.
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Dear Patient
A new video about what happens at bowel screening has been produced by the Public Health Agency. Please click on the link to view. Bowel Screening Film - What happens at Bowel Screening