Parkview Surgery, South Tyrone Hospital Site, Carland Road, Dungannon, BT71 4AUTel: 028 87722019
NEW OPENING HOURS:
Due to essential administrative requirements the practice has had to adjust our current opening hours. The new hours as follows will take effect from Monday 31st October 2016.
Open: 8.30am - 1pm
Closed: 1pm - 2pm
Open: 2pm - 5.30pm.
The practice will be contactable by phone from 8am - 6pm.
Please note: During the times of 8am - 9am, 1pm - 2pm & 5.30pm - 6pm, the practice will take EMERGENCY CALLS only. (If you ring during these times & your condition is not an emergency, we will politely ask you to contact us back during the times stipulated)
PRESCRIPTION LINE OPENING HOURS
The prescription line will be open during the following hours:
9am - 12pm
2pm - 3.00pm
At present only 18% of patients on repeat medication are signed up online. We would like to encourage patients to sign up to online prescription ordering. Ordering online is quick and convenient not only to you as a patient but also to our staff processing the prescription. If you have access to a computer, please consider this. It will free up the dedicated prescription line, leaving it easier for those with no access to a computer to get through. Please see information on how you can do this under 'Prescriptions' heading on our home page.
UP-COMING HOLIDAY CLOSURES:
Please note the practice will be closed on the following dates:
29th May 2017
12th & 13th July 2017
28th August 2017
25th & 26th December 2017
Please make sure that you attend all booked appointments with the GP. Missed appointments cause unnecessary delays for other patients who need to see a doctor. It will only take 2 minutes of your time to cancel your appointment if you don't need it. This can be done on the telephone or via this website. Cancelling unwanted appointments will help us provide a better service for all our patients!
UP-COMING TRAINING DAY CLOSURES (SALT)
The practice will be closed at 12pm on the following dates:
(TO BE UPDATED)
Please note that prescriptions ordered during practice closure days will only be processed by staff on next working day. Please allow at least 48hrs for your request to be processed before collecting. Requests for prescriptions to be sent to chemists may take longer!
Please read through the following options:
Order online: by accessing the link above.
Order via a separate telephone line: (87 726616)
Between the hours of 9am-11.30pm & 2.00pm – 2.30pm. (If you are able to access online services we would prefer you to use option 1)
Using the right hand side of your prescription, tick the medication yourequire and post to the practice.
A prescription request box is available at reception. You mayuse either the right hand side of your prescription or write a short note detailing your request clearly. Please include your name, date of birth and a telephone number in case we need to contact you.
Repeat prescriptions should be ordered 48hrs in advance & can be collected next day at the practice following a 48hr request. Acute prescriptions may also have a turn around time of 48hrs. Please contact your Community Pharmacist as you may be able to get free medications for minor conditions via the 'Pharmacy First' scheme or the 'Minor Ailments' scheme. OVER THE COUNTER MEDICATION WILL NOT BE PRESCRIBED BY THE PRACTICE.
You can also inform reception staff if you would like your prescription collected by one of the localchemists (if service available) - please allow up to 3 days for this service.
Patients on repeat prescriptions should have their medication reviewed at regular intervals. If the practice has not been in contact with you concerning this, please make an appointment with your GP.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
If you request for your prescription be sent to a local pharmacy - please allow up to 3 working days.
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